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The shocking truth about bias and discrimination in interviews - and why HR and Recruitment leaders are likely to be unaware.

Updated: Apr 29

Let's cut right to the chase on this one.

According to our recent LinkedIn poll, an alarming 52% of people have felt they experienced some form of bias or discrimination during interviews. However, a staggering 70% of these individuals did not report or feedback their experience to the employer.

This silence among candidates reveals a critical gap in the human resources and recruiting field: the underreporting of biased or potentially discriminatory experiences during the hiring process. This lack of feedback prevents organisations from addressing and rectifying practices that may alienate talented candidates or even violate ethical guidelines and anti-discrimination laws.

Why is this feedback so vital? First, it serves as a direct line of insight for companies into what happens during the interviews, which are typically one step removed from the direct control of HR and recruitment departments. Without this insight, biased behaviours or discriminatory practices could perpetuate, creating a cycle of negative hiring experiences that could tarnish the employer's brand and deter potential talent not to mention put the organisation at risk of legal action.

Moreover, consistent measurement and benchmarking of the candidate experience can act as a safeguard against biases that may not be evident to interviewers or hiring managers and cannot be seen first-hand buyHR and Recruitment teams. It allows companies to refine their interview processes and practices, ensure compliance with legal standards, and uphold a positive company image. Feedback mechanisms should be an integral part of the recruitment process, encouraging candidates to share their experiences confidently and securely.

The poll results also highlights an opportunity for HR professionals to advocate for more robust systems that allow anonymous feedback, ensuring that candidates feel safe and valued, regardless of whether they are hired. Addressing biases in interviews is not just about avoiding legal pitfalls; it’s about fostering an inclusive and respectful hiring culture that values diversity and promotes equality.

In conclusion, the LinkedIn poll underscores a critical need for HR departments to engage more deeply with candidates' experiences during the hiring process. Companies must prioritise establishing clear, effective channels for feedback and take proactive steps to analyse and act on this data. Only through such measures can businesses hope to build more inclusive, fair, and attractive workplaces for all.

Join 90+ employers using Benchmarcx to do just this.  Designed by former Heads of Recruitment, automated, real-time, candidate experience measurement and benchmarking.  How do you compare with your competitors for talent?

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